<h3 id="isPasted">Where are Assouline products made?</h3><ul><li>Assouline titles are produced in Italy, Asia, and the United States.</li><li>Manufacturing of our leather goods takes place in Italy and our furniture collection is made in the finest workshops in Spain.</li><li>Limited and special edition items (books, furniture, leather goods) are manufactured in different countries around the world on a case-by-case basis.</li><li>In all these workshops, the choice of the finest materials, experienced craftsmen and the extreme care devoted to all manufacturing phases of our items perpetuate and renew our tradition of excellence and refinement.</li></ul>

Materials

Information about caring for your products.

<h3 id="isPasted">How do I care for an Assouline book?</h3>As our books are delicate objects handcrafted with the finest silks, cottons, linens, papers, and other exquisite materials, to preserve its quality and lasting beauty for future generations, the following care guidelines are recommended:<ul><li>Avoid prolonged exposure to direct sunlight and high temperatures &#x2014; Although Assouline books are laminated with a UV coating to ensure longevity, they are crafted with organic materials that will deteriorate if not cared for properly. Exposure to direct sunlight will cause discoloration, and high temperatures will break down the binding. While storage in a dark room is fine, take care to ensure it is not too humid or damp, as exposure to moisture will lead to degradation in the paper, and warp the boards and paper.</li><li>Avoid direct exposure to water, oils, and other liquids &#x2014; It&#x2019;s best to keep away any liquids, oils or perfumes, for if they come into contact with the book, its slipcase or clamshell, they may remove ink or color; wrinkle pages or tip-on photographs; or lead to discoloration, warping, or further damage.</li><li>Store your books upright with adequate room to breathe &#x2014; To ensure their lasting quality, Assouline books should be stored vertically, never diagonally, on a shelf beside a supportive book-end, wall, or other book, while taking care to ensure there&#x2019;s enough space so as to avoid any friction that could cause damage to the delicate exterior.</li><li>Routine upkeep &#x2014; As accumulating dust can encourage mold and mildew growth, a regular dusting using a soft paintbrush away from the shelf is encouraged to preserve the pages and spine.</li></ul>

Product Care

Information about our stock availability.

<h3 id="isPasted">Where can I purchase Assouline products?</h3><ul><li>Assouline products are principally sold on Assouline.com and within our own store network around the world. To see a full list of our stores with opening hours and contact details, please visit our <a class="fr-strong fr-green" href="https://www.assouline.com/pages/stores" rel="noopener noreferrer" target="_blank">store locator page.</a></li><li>Assouline is also available for purchase in a variety of retailers in 77 countries around the world including: The United States, France, United Kingdom, United Arab Emirates, and China.</li></ul>&#xA0;<h3 id="which-products-are-available-for-purchase-on-assoulinecom">Which products are available for purchase on Assouline.com?</h3><ul><li>Assouline.com offers products across all categories including books, notebooks, bookstands, accessories, and stationery.</li><li>Each product is labeled with the following availability: Available, Pre-Order, Coming Soon, Out of Stock.</li><li>Products available for immediate purchase will ship the same day if ordered by 12pm EST. Orders placed on the weekend or during an observed holiday will ship the next operating business day.</li></ul>&#xA0;<h3 id="what-are-pre-order-items">What are Pre-Order items?</h3><ul><li>Pre-Order items are products that can be purchased in advance. Estimated time frames are indicated on the product detail page and may take several weeks, potentially arriving sooner or later than estimated. You may at any time cancel your pre-ordered item in the event it has not shipped.</li><li>Pre-Order items are not eligible for gift wrapping.</li><li>For assistance and updates on your Pre-Order, please <a class="fr-green fr-strong" href="https://www.assouline.com/pages/contact-us">contact us</a>.</li></ul>&#xA0;<h3 id="what-if-an-item-isnt-available">What if an item isn&#x2019;t available?</h3><ul><li>If an item you are interested in is not available for purchase or pre-order, you can request an &#x201C;Email Me When&#x201D; notification. Once the item is available, we will email you immediately.</li><li>Please also signup for our newsletter for the latest product news including back in stock notifications.</li></ul>

Product Availability

Most Assouline titles are printed in English. However, we do have some French versions of titles available on our EU site:  https://eu.assouline.com/collections/books-in-french.

Most Assouline titles are printed in English. However, we do have some French versions of titles available on our EU site: &#xA0;<a data-fr-linked="true" href="https://eu.assouline.com/collections/books-in-french" id="isPasted">https://eu.assouline.com/collections/books-in-french</a>.

What languages are the books printed in?

Where are the Library Objects and Library Candles made?. How should I care for my Library Objects?. How should I care for my Library Candles?. What type of wax do you use to make your candles?. How long do the candles last?. What is the return policy

Where are the Library Objects and Library Candles made?&#xA0;<ul><li style="font-family: Arial, Helvetica, sans-serif;">All Library Objects are handcrafted in India by a team of highly skilled artisans.&#xA0;</li><li style="font-family: Arial, Helvetica, sans-serif;">Library Candles are poured in the US.&#xA0;</li></ul>How should I care for my Library Objects?&#xA0;<ul><li style="font-family: Arial, Helvetica, sans-serif;">For your leather, brass, and wood items, gently wipe with a soft, dry cloth to sweep away dust and dirt, preserving their natural beauty&#xA0;</li><li style="font-family: Arial, Helvetica, sans-serif;">These handcrafted materials may naturally develop unique marks, color shifts over time, enhancing their character and individuality.&#xA0;</li><li style="font-family: Arial, Helvetica, sans-serif;">To ensure longevity, store items in a cool, dry place away from sunlight and moisture.&#xA0;</li></ul>How should I care for my Library Candles?&#xA0;<ul><li style="font-family: Arial, Helvetica, sans-serif;">Burning Instructions:<ul style="font-family: initial;"><li style="font-family: Arial, Helvetica, sans-serif;">Remove all packaging material before lighting.</li><li style="font-family: Arial, Helvetica, sans-serif;">Keep all objects, including matches and wick trimmings out of the candle.</li><li style="font-family: Arial, Helvetica, sans-serif;">Do not burn candle for more than 2-3 hours at a time.</li><li style="font-family: Arial, Helvetica, sans-serif;">Vessel will be hot when candle is lit. Do not allow flame to touch vessel. Allow candle to cool before relighting.</li><li style="font-family: Arial, Helvetica, sans-serif;">Should any black smoke appear, trim the wick. Wick should be clean and no longer than 5 mm.</li><li style="font-family: Arial, Helvetica, sans-serif;">Always protect the surface on which the candle rests.</li><li style="font-family: Arial, Helvetica, sans-serif;">Do not burn wax down to the bottom. Avoid drafty areas.&#xA0;</li><li style="font-family: Arial, Helvetica, sans-serif;">Failure to follow these instructions may result in personal injury and/or property damage.</li></ul></li></ul>What type of wax do you use to make your candles?&#xA0;<ul><li style="font-family: Arial, Helvetica, sans-serif;">Our candles are made from a premium blend of soy and coco wax.&#xA0;</li></ul>How long do the candles last?&#xA0;<ul><li style="font-family: Arial, Helvetica, sans-serif;">Library Candles: approximately 50 hours</li><li style="font-family: Arial, Helvetica, sans-serif;">These burn times may vary depending on the conditions of use.&#xA0;</li></ul>What is the return policy for Library Objects?&#xA0;<ul><li style="font-family: Arial, Helvetica, sans-serif;">If the content of your order arrives damaged, or is incorrect, please contact Customer Service as soon as possible.</li><li style="font-family: Arial, Helvetica, sans-serif;">If you received a damaged item, please email us with your order number, a description of the damage and photos of the damage. If you wish to return your order for any other reason, we allow exchanges for merchandise credit within 14 days of delivery. We do not allow refunds and the customer is responsible for the cost of return shipping. Please note that items must be returned in the same condition in which they were received, with all the original packaging. Exchanges and credit are applicable only at the original point of purchase. The Ultimate Tower is final sale and not eligible for return or exchange.</li><li style="font-family: Arial, Helvetica, sans-serif;">Please email us at <a target="_blank" rel="noopener noreferrer" data-fr-linked="true" href="mailto:customerservice@assouline.com">customerservice@assouline.com</a> with your order number to begin the return process for an online order.</li></ul>Will the delivery require a signature upon receipt? What happens if I miss the delivery attempt?&#xA0;<ul><li style="font-family: Arial, Helvetica, sans-serif;">Signature upon receipt is required for orders of value greater or equal to $500/500 EUR. If you miss the delivery attempt, the courier will attempt another delivery the next day.&#xA0;</li></ul>Do you offer gift wrapping and gift messages for Library Objects?&#xA0;<ul><li>Each item is housed in an elegant, custom-designed box, ensuring safe delivery while offering a beautifully crafted presentation, perfect for gifting. You may add a personalized gift note on the cart page before proceeding to checkout.&#xA0;</li></ul>

Library Collection

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ASSOULINE

Information about our stock availability, products and how to care for them.

Products

What is your Holiday return policy?

When is the latest I can place my order in time for the holiday?