Holiday Shipping Information. For delivery by December 25 on domestic orders (contiguous U.S.), please place your order by 12 PM ET on:. For orders to Alaska, Hawaii, Puerto Rico and other U.S. territories, please place your order by 12 PM ET on Tues

Holiday Shipping InformationFor delivery by December 25 on domestic orders (contiguous U.S.), please place your order by 12 PM ET on:<ul style="margin-left: -0.25in;"><li>FedEx Ground: Tuesday, December 15</li><li>FedEx 2nd Day: Friday, December 18</li><li>FedEx Overnight: Sunday, December 20</li></ul>For orders to Alaska, Hawaii, Puerto Rico and other U.S. territories, please place your order by 12 PM ET on Tuesday, December 15. Orders to Alaska, Hawaii and U.S. territories ship via FedEx Ground, and orders to Puerto Rico ship via FedEx International Economy.For delivery by December 25 on orders to Canada, Mexico and Latin America, please select Express Air and place your order by 12 PM ET on Tuesday, December 15.For all other international orders, please place your order by 12 PM ET on Tuesday, December 15.To ensure your recipient receives their gift in time for December 25, you may also select &quot;Send as an E-Gift&quot; in your cart. This allows you to schedule the date they&apos;re notified of their gift, while giving them the flexibility to accept the title you selected or exchange it for another of equal value.

When is the latest I can place my order in time for the holidays?

Holiday Order Processing<ul style="margin-left: -0.25in;"><li>Orders are processed and shipped within 1 to 2 business days. Orders placed before 12 PM ET are prepared for same-day pickup where possible.</li><li>Our warehouse will be closed on Thursday, December 24 and Friday, December 25, and on Thursday, December 31 and Friday, January 1. Orders placed during these closures will ship once we reopen.</li><li>For the latest dates to receive your order by December 25, please see When is the latest I can place my order in time for the holidays?</li></ul>

When will my order be processed?

Find cutoff dates for placing and receiving your order in time for the holiday.

<ul style="margin-left: -0.25in;" id="isPasted"><li>Orders placed from December 1, 2026 to December 26, 2026 can be returned for a merchandise credit until January 15, 2027. For complete policies and instructions, please see Returns &amp; Exchanges.</li><li>Orders placed after December 26, 2026 will fall under our normal 14-day return policy.</li><li>Merchandise credit may only be redeemed within the same region in which the original order was placed and cannot be transferred to another region.</li><li>Returns and exchanges are accepted only at the original point of purchase. Items purchased online cannot be returned to an Assouline store, and items purchased through another retailer should be returned to that retailer.</li><li>The Ultimate Tower, Allure Bookstand, XXL Editions, headphones, and any vintage or third-party items are final sale and are not eligible for return or exchange.</li></ul>

What is your Holiday return policy?

During the holiday season, we may offer a complimentary gift with purchase.Offer dates and terms will be shared on our website and in our marketing communications, including email. To be the first to hear about them, please sign up for our emails.Gif

<ul style="margin-left: -0.25in;" id="isPasted"><li>During the holiday season, we may offer a complimentary gift with purchase.</li><li>Offer dates and terms will be shared on our website and in our marketing communications, including email. To be the first to hear about them, please sign up for our emails.</li><li>Gifts with purchase cannot be applied to previous purchases, and no retroactive adjustments can be made.</li></ul>

Will you offer a gift with purchase this holiday season?

Holiday promotions cannot be combined with other offers or applied to previous orders.

Holiday promotions cannot be combined with other offers or applied to previous orders.

Can I apply a holiday gift with purchase to a previous order?

Yes. You may add a complimentary gift note to your order at checkout.Gift notes can be up to 200 characters. We're unable to print emojis or special characters, so we recommend keeping your message to letters and simple punctuation.We include one gif

<ul style="margin-left: -0.25in;" id="isPasted"><li>Yes. You may add a complimentary gift note to your order at checkout.</li><li>Gift notes can be up to 200 characters. We&apos;re unable to print emojis or special characters, so we recommend keeping your message to letters and simple punctuation.</li><li>We include one gift note per order. If you&apos;re sending gifts to several people and would like each to receive a personal note, please place a separate order for each recipient.</li></ul>

Does Assouline offer gift notes?

We do not offer separate gift receipts; however, our invoices do not include pricing, ensuring your recipient will not see any purchase details.

<ul style="margin-left: -0.25in;" id="isPasted"><li><div style="margin:0in;font-size:15px;font-family:&quot;Arial&quot;,sans-serif;" id="isPasted">We do not offer separate gift receipts; however, our invoices do not include pricing, ensuring your recipient will not see any purchase details.</div></li></ul>

Can I add a gift receipt to my order?

Each item is wrapped individually and labeled with a corresponding number. These numbers match the line items on your packing slip.For example, if you have five gift-wrapped items, each wrapped piece will display a number that aligns with its respect

<ul style="margin-left: -0.25in;" id="isPasted"><li>Each item is wrapped individually and labeled with a corresponding number. These numbers match the line items on your packing slip.</li><li>For example, if you have five gift-wrapped items, each wrapped piece will display a number that aligns with its respective entry on the packing slip, making it easy to identify which item is which.</li></ul>

How do I know which item is wrapped?

Our Customer Service team is available Monday to Friday, 9:00 AM to 6:00 PM ET.Over the holidays, we will be closed on Thursday, November 26 and Friday, November 27; Thursday, December 24 and Friday, December 25; and Thursday, December 31 and Friday,

<ul style="margin-left: -0.25in;" id="isPasted"><li id="isPasted">Our Customer Service team is available Monday to Friday, 9:00 AM to 6:00 PM ET.</li><li>Over the holidays, we will be closed on Thursday, November 26 and Friday, November 27; Thursday, December 24 and Friday, December 25; and Thursday, December 31 and Friday, January 1.</li><li>Should you reach out during this time, we will respond within 24 to 48 business hours upon reopening.</li></ul>

When is Customer Service open over the holidays?

Of course. Our Gift Concierge, available in real time on our website, is a wonderful place to begin. Share a few details about the person you have in mind (their passions, the places they love, the subjects they collect) and we will suggest a title o

<ul style="margin-left: -0.25in;" id="isPasted"><li><div style="margin:0in;font-size:15px;font-family:&quot;Arial&quot;,sans-serif;" id="isPasted">Of course. Our <a href="https://www.assouline.com/pages/gifting-concierge" target="_blank" rel="noopener noreferrer">Gift Concierge</a>, available in real time on our website, is a wonderful place to begin. Share a few details about the person you have in mind (their passions, the places they love, the subjects they collect) and we will suggest a title or objet d&apos;art that suits their story.</div></li></ul>

Can Assouline help me find a gift?

Yes. Assouline creates tailored gifting for companies, from a thank-you to valued clients to a celebration of a company milestone, for orders above a set minimum. To begin, please visit our Corporate Gifting page and share a few details about your pr

<ul style="margin-left: -0.25in;" id="isPasted"><li>Yes. Assouline creates tailored gifting for companies, from a thank-you to valued clients to a celebration of a company milestone, for orders above a set minimum. To begin, please visit our <a href="https://www.assouline.com/pages/corporate-gifting">Corporate Gifting</a> page and share a few details about your project.</li><li>Sending gifts to several recipients, whether 2 or 50? Our <a href="https://gifts.assouline.com/?" target="_blank" rel="noopener noreferrer">gifting portal</a> makes it effortless. Upload your list of names and addresses, schedule each delivery in advance, add a personal message, and follow every shipment until it arrives, so each recipient receives a gift presented with care.</li></ul>

Does Assouline offer corporate gifting?

We will be pleased to answer your questions. Please complete the form below, and a member of our team will get back to you within one business day. Our business hours are Monday to Friday, 9:00 AM to 6:00 PM (EST).

Send us a message and we will get back to you with 24 business hours.

Reach us by phone from Monday through Friday, 9am – 6pm EDT excluding U.S. holidays and weekends.

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Information about holiday orders and returns.

Holiday Questions